Shipping policy

Shipping Policy

Last Updated: [Insert Date]

We’re committed to getting your order to you quickly and safely. Below is everything you need to know about how we ship.


Processing Time

  • Orders are processed within 1–3 business days.

  • During high‑volume periods (holidays, sales), processing may take slightly longer.

  • You’ll receive a confirmation email as soon as your order ships.


Shipping Options & Delivery Times

We offer several shipping methods at checkout. Delivery times vary based on your location and the option you choose.

Typical delivery windows:

  • Standard Shipping: 5–8 business days

  • Expedited Shipping: 3–5 business days

  • Priority Shipping: 1–2 business days

(Delivery estimates begin once the package is picked up by the carrier.)


Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.


Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Tracking updates may take up to 24 hours to appear.


Incorrect or Undeliverable Addresses

Please double‑check your shipping information at checkout. We are not responsible for delays or lost packages due to:

  • Incorrect addresses

  • Missing apartment or unit numbers

  • Carrier delivery issues outside our control

If a package is returned to us, we’ll contact you to arrange reshipment (additional shipping fees may apply).


Lost or Stolen Packages

If your tracking shows “delivered” but you can’t locate your package:

  • Check with neighbors or your building office

  • Look around your property for alternate drop‑off spots

  • Contact the carrier directly for assistance

While we’ll do our best to help, we are not responsible for packages marked as delivered.